Skip to main content

Knowledge Bite #4 - Qualitative Study on Outwards Referrals

Type
KMH Knowledge Bite Series
Country
Cameroon, Gambia, Guinea, Senegal
Region
West and Central Africa
Organization
International Organization for Migration (IOM)
Year
2021
Publication Series
Sustainable Reintegration Knowledge Bites Series

This fourth Knowledge Bite builds on findings from the second Knowledge Bite, which found that  returnees  who  received  direct  assistance  had  higher  satisfaction  levels  and  higher  reintegration  sustainability  scores  than  those  who  received  assistance through referrals. This study sought to complement these findings on referrals by collecting qualitative information to provide insights into the reasons behind the negative effect of referrals on reintegration sustainability outcomes and satisfaction. 

The study covered four countries:  Cameroon, Guinea, Senegal and the Gambia. The research methods focused on key informant interviews (KIIs) with staff of the International Organization for Migration (IOM), beneficiaries and referral partners; findings were complemented by a short online survey and observations.

 

Attachment Size
ENGLISH 2.25 MB
INFOGRAPHIC 168.12 KB
FRENCH 2.29 MB
INFOGRAPHIE 190.91 KB